Operational excellence, oversee the daily operations and provide leadership to the global customer care team (400+ associates) Drives the strategy and deployment to create a best in class customer experience. Define and enhance the overall cross functional customer journey to ensure a positive experience throughout all touchpoints Defining and measuring key customer KPIs

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment. Works on becoming proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions

As a Customer Success Professional at Dematic, you will be responsible for developing and maintaining strong relationships with our valued customers. Your primary focus will be on ensuring customer satisfaction and long term success by understanding their unique needs and aligning our products or services to meet those requirements. By maximizing customer satisfaction, you

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Care.com/b

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i

Process and review Customer Credit Memos related to product returns, credits, and sales accruals for accuracy, support documentation, and approvals Process rebates systematically Create customer invoices for training classes and inter company Maintain approver workflows and credit memo automation ques within ERP system Prepare various excel charts and reports, including m

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Position Description Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW ... changemaking for a healthier Wisconsin. As an Appointment Services Representative , you will provide service to Froedtert & Medical College of Wisconsin patients in any way possible, particularly with regards to patient registration

Position Description Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW ... changemaking for a healthier Wisconsin. As an Appointment Services Representative , you will provide service to Froedtert & Medical College of Wisconsin patients in any way possible, particularly with regards to patient registration

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i

This position is Work from Home eligible after 6 months of in office full time employment and performance based . Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i