As a Senior Client Communications Specialist, will be responsible for providing top notch customer service to our highly visible retail and restaurant clients. As Senior Client Communications Specialist you will oversee decisions regarding logistic procedures, manage projects, problem solve, analyze data, drive process improvement and work cross functionally to ensure suc

Evaluates contact quality (i.e. effective customer service, documentation, compliance, and cosmetics such as volume, rate, tone, enunciation, grammar, etc.) via random sample remote monitoring against quality standards, ensuring quality goals are met. Develops and maintains scoring. Develops and maintains a statistical database on all observed contacts to align with ident

Supervises and oversees all inbound/outbound contacts with patients, their representatives, physicians, insurance companies and others to ensure quality, productivity, and service expectations are met. Oversees contact types (i.e. calls, email, chat, or correspondence) and documentation to ensure that all appropriate information is obtained, researched, and properly docum

Join a winning culture where achievements are recognized & celebrated. This is Silgan Containers. T he ideal candidate will work in the office five days a week , show an eager ness to learn , and pursue opportunities to grow within the company. What we offer you An excellent salary determined by years of experience, education, unique skills, performance, labor market cond

The Customer Solutions Representative provides assistance to our Customers regarding problems or situations that they are unable to resolve on their own. The Customer Solutions Representative is essential in creating Customer loyalty and repeat business by providing world class service through quick response times and striving to find satisfactory solutions to every Custo

Join our team who is committed to the delivery of the highest quality health care service. We are seeking a full time Operator that is self motivated, energetic, and a take charge individual. Responsibilities Deliver high quality customer service to all callers. Communicate pleasantly and professionally with callers under all circumstances. Answer and direct incoming call

Perform a wide variety of duties and assume a leadership role in providing High Performance Doors (HPD) parts support and training to internal client's resource teams along with distributors and their service departments and technicians. Act as the HPD Parts subject matter expert for all areas of the aftermarket business unit. Responsibilities Act as a Product Specialist/

Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single source, cost effective, best in class solutions. We have a great opportunity for a Customer Service Representative to join our growing team! Description Responds to custom

Customer Care Partner Location Elk Grove Village, Illinois, United States Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees

The Roadside Event Specialist/Dispatcher II is responsible for handling events marked "major" as defined by most current major event requirements. In addition to handling any assignments assigned by management. Job Duties All responsibilities of New Call/Follow Up Dispatcher I & II. Handle the day to day operational needs of the Major Events as defined by most current majo

Patient Service Specialist Location US WI Milwaukee Job ID 288548 Pos. Category Medical Center Front Office Pos. Type Full Time Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSENTIAL FUNCTIONS Secures all firearms brought into the store with trigger locks. Checks in all Vendor representatives, comple

Electronically capturing copies of all carrier BOLs (especially those tied to customer carrier shipments) Locating paper copies of shipping documentation when required Checking locations for correct items, missing parts/pieces, UOM issues Will call and collect shipment verifications (is this still in the DC?) Requests to add additional packaging Special shipment requests

Build, publish and maintain optimized schedules across Uline's national customer service team. Manage all non production activities to ensure proper staffing levels are achieved to meet established service level goals. Analyze and report on scheduling and staffing trends to provide overall coverage improvement recommendations to leadership. Partner with management to iden

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase