Itasca Bank & Trust Co. is an independently owned, local community bank with locations in Itasca and Roselle. Itasca Bank values its staff. Our most important assets are the people - customers and employees. For over 75 years the Bank has been a responsible citizen and community leader because it respects the values of its past when making decisions that shape its future. Without a dedicated and responsible staff, we can't serve customer needs and remain a responsible corporate citizen. Itasca Bank has been voted Best of the Best/Top Pick by the Daily Herald Readers since 2016, which reflects our dedication to quality service, high standards, and responsiveness to customers and employees alike. Itasca Bank is a responsible employer dedicated to the health and safety of employees and works to maintain diversity in both its workforce and the vendors it uses. We encourage our employees' participation in community and civic activities which lead to better communities, and a positive workplace environment where a work/life balance is encouraged.

Essential Functions

Perform all teller duties including processing transactions received from customers, other areas of the bank and performing all facets of Branch Capture.

Upload files to host and Federal Reserve.

Handling cash with a high level of accuracy.

Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank.

Takes accountability and ownership for quality of work.

Balances speed and accuracy when processing transactions.

Listen effectively to customers' requests and promptly take the necessary action to assist them.

Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.

Protects the Bank and its customers by maintaining a high level of security awareness.

Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements.

Will follow all standard operating procedures.

Follow and perform Safety and Soundness expectations when opening or closing the bank.

Attends all required bank training and adapts concepts and procedures.

Perform other work-related duties as assigned.

Supervisory Responsibility

None

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

Must be able to lift up to 15 pounds at times.

May need to stand for long periods of time.

Position Type/Expected Hours of Work

This is a part-time non-exempt position 25-30 hours per week. Days and hours of work are Monday through Friday, 2:00 pm to 6:00 pm & the occasional Saturday 6:30 a.m. to 1:30 p.m.

Travel

None required.

Required Education and Experience

1 year of cash handling and customer service experience required.

High School education or equivalent

Ability to perform calculations.

Proficient computer skills

Models positive and supportive behavior

Delivers excellent customer service.

Effective communication skills

Strong attention to detail

Ability to cross-sell products.

Proven track record of success working in a team environment.

Professional demeanor

Ability to work a flexible schedule including evening and weekends.

Ability to work and multi-task in a fast-paced environment

Preferred Education and Experience

1 year of bank teller experience preferred.

AAP/EEO Statement

Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.