Department: NUANCE - Atomic Nanoscale
Salary/Grade: EXS/6

Job Summary:

Provides direction in reviewing & recommending policy & procedure designed to enhance operational excellence of a program/project in order to ensure success. Ensures the effective, compliant, & efficient daily management of all operational, financial, & business functions in support of the business area's mission & in coordination with central offices such as HR, Budget, Facilities, IT, & Provost. Represents program/project on internal & external administrative affairs by recommending alternatives & suggestions.

The program is summarized below.

The NUANCE Program Coordinator Sr, reporting to the Assistant Director of Operations and Outreach, assists in executing External User marketing and onboarding program, staff recruiting and onboarding, events planning, REU/RET (Research Experience programs for undergraduates and teachers) coordination, among other responsibilities.

Specific Responsibilities:

Administration

• Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
• Develops, maintains & reports on quantitative and qualitative performance measures.
• Oversees documentation of agreements between NU and partner organizations, ensuring that agreements are completed, appropriately reviewed, approved, and adhered to by all parties.
• Acts as liaison to IT to ensure technology systems are properly installed & maintained & meet the informational, analytical & computing needs of users.
• Ensures necessary hardware, software & network infrastructure services are appropriated from central or internal IT.

Budgets & Financial

• Oversees accurate, efficient and compliant workflow of all transactional processes across areas/units.
• Creates & oversees finances, budget, associated analysis & reports.

Communication, Outreach & Recruitment

• Identifies opportunities and strategies for short- and long-term growth & expansion.
• Ensures that all advertising and marketing materials accurately represent programs.

Evaluation

• Reviews & analyzes outcome measurements and recommends changes & enhancements to improve program/project.
• Collaborates with internal/external partners to implement changes designed to improve/increase program/project goals/objectives.
• Events
• Manages programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Manages planning and arrangement of meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Manages event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Grants & Contracts

• Builds relationships with Principal Investigators (PIs) & NU research associated offices

Program Development

• Researches competitor, and state-of-the art developments to enhance, improve, and innovate program curricula and delivery to better meet goals & objectives.
• Coordinates with program/project sponsors on the delivery of all onsite instruction and provision of logistical support.
• Continually assesses and innovates program/project to achieve educational goals.
• Develops strategy for program/project growth and expansion.

Student Support

• Manages recruitment, application evaluation, interview, selection and notification of students or participants.
• Supervises student orientation, registration, student life, graduation, etc.

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 2 years' program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Excellence - works efficiently, produces quality work that is both accurate and insightful;
• Discovery - makes improvements to the way work gets done;
• Collaboration - builds strong working relationships and a positive work environment;
• Diversity - treats everyone with courtesy and respect, providing a welcoming community for all;
• Integrity - acts ethically, seeking guidance when the ethics of a situation are not clear;

Preferred Qualifications: (Education and experience)

• 5+ years of experience in operational management
• Demonstrated progressive responsibility

Preferred Competencies: (Skills, knowledge, and abilities)

• Customer focus - provides valuable and helpful service to customers, making things easier for them;
• Communication - speaks and writes clearly and accurately while keeping others informed;
• Collegiality - promotes a positive, team-oriented work environment;
• Coachability - receptive to feedback, embraces an environment of continuous improvement;
• Ability to work with complex software, sometimes developing improvements
• Strong computer skills, Proficiency in Microsoft Excel, data analytics, Python, HTML5, CSS3
• Demonstrated interest in physical sciences and/or knowledge of basic science principles;

Target hiring range for this position will be between $60,000-$70,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at to learn more.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

#LI-EN1